Ready for the 2G/3G Shutdown?

South Africa is phasing out 2G and 3G cellular networks with a complete shutdown planned by December 2027. This change has important implications for your home security systems and vehicle tracking devices.

 What You Need to Know:

• Older Devices at Risk: Many tracking and alarm systems still rely on 2G/3G. As these networks are decommissioned, such devices may stop working —  often without warning.

• Security and Insurance Impact: Malfunctioning systems can increase vulnerability to theft and may affect insurance cover. Insurers require that these systems be operational where it is a condition of cover on your policy

• Device  Check-Up Recommended: Contact your service provider to:

• Confirm which network your device uses.
 
• Check if an upgrade is needed.
 
• Test your system regularly for proper functionality.
 
• Ensure your contact details are up to date with your service providers to receive important updates.

• Install Future-Proof Solutions: If installing a new system, ensure it supports 4G, 5G, RF or other future-ready networks.

• Act Now: The network shutdown is already underway. Don’t wait until 2028 –  take action to protect your property and ensure insurance compliance.

We strongly recommend that you connect with your service or tracking provider to understand and confirm your system setup.

For further information, please refer to the published article links below:

Moonstone Article

Insurancebiz Article

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