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FAQ

Insurance FAQs Made Simple
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1. Do unpaid premiums affect my credit record? Yes. Missed insurance payments can lead to a default listing and negatively impact your credit profile.
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2. Does my credit history affect my premium? It can. A good credit history may help lower your insurance premiums.
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3. What determines my premium? Factors include age, gender, location, cover type, and your claims/insurance history.
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4. Why does my car premium increase if its value drops? Premiums are driven by repair costs, inflation, technology, and risk—not just car value.
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5. Why am I affected by a claim that wasn’t my fault? Insurers assess risk, not blame. If costs can’t be recovered from a third party, it may still impact your policy.
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6. Why do premiums increase after claims? Frequent claims = higher risk, which can lead to higher premiums or stricter policy terms.
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7. Why must I list the regular driver? Premiums are based on the main driver’s risk. Incorrect details can lead to rejected claims.

8. Why use a broker? Brokers offer expert advice, personalised service, claims assistance from start to finish and help you choose the right cover.