Has Your Vehicle Moved? Your Insurer Needs to Know

The Risk Isn't Just the Vehicle – It's Where It's Kept

Many motorists don't realise that where their vehicle is regularly parked, plays a major role in how insurers assess risk.

Whether you've accepted a new job in another city, started spending more time away from home, or your vehicle is now being kept at a different address, it's important to let us know.

Even if nothing about the vehicle itself has changed, its location may have - or even how it is parked e.g. changed from locked garage to behind locked gates or street parking.

Why Does Vehicle Location Matter?

Insurers consider several factors when calculating risks, including where a vehicle is regularly parked overnight.

Different suburbs, towns and provinces experience different levels of vehicle theft, hijacking, accident frequency, and recovery success rates. Asa result, insurers will view the same vehicle very differently depending on where it is kept.

Starting a New Job? Working in Another City?

Many people relocate their vehicles before they think about their insurance.

Perhaps you've:

• Accepted a job in another city or being transferred.
• Started working away from home during the week.
• Left your vehicle with family at another address.
• Started parking your vehicle at a different overnight address.

These changes may seem minor, but from an insurance perspective, they are significant.

Tracker Requirements Can Change

One of the most important reasons to keep us informed is that your insurer's tracking requirements may change based on the vehicle's new location.

Depending on the vehicle and the area in which it is kept, insurers may require:

• An approved tracking device
• Upgraded tracking technology
• A  specific recovery service provider
• Additional security measures
• In some cases, dual tracking units

Failing to meet these requirements will create complications if your vehicle is stolen or hijacked.

Don't Let a Claim Become a Problem

When a theft or hijacking claim is submitted, insurers will often verify where the vehicle was regularly kept and whether the policy information is accurate.

If the vehicle is primarily located at an address different from the one recorded on the policy, it will lead to delays, additional investigations, and issues during the claims process. Insurers have repudiated claims due to non-disclosure of these facts.

A Quick Call Can Make All the Difference

If your vehicle is spending more time at a new location, being parked at a different address, or you've relocated for work, please let us know immediately.

We'll review your policy, confirm whether any additional security requirements apply and ensure your cover remains appropriate for your circumstances