Could Your Extended Warranty Affect Your Repairs?

When a vehicle needs repairs due to an accident, an extended warranty is an important detail to share with us, the assessor and the repairer, as it may affect how the repairs are assessed, authorised and carried out.

If your vehicle has an extended warranty, please inform our teamwhen registering a claim or before any repair work begins.

Why telling us upfront matters

Extended warranty policies can have different claim requirements. Depending on your cover, your extended warranty provider may require a diagnosis, supporting documents or approval before certain work can proceed.

Knowing about your extended warranty from the outset helps our team check the applicable requirements and plan the next steps. It also helps reduce delays that may arise if this information is only provided after repairs have started.

Failure to disclose could result in your extended warranty being voided by the provider.

What information should you provide?

• Extended Warranty provider details: The name of the company that provides your cover.
• Policy or membership number: The reference used to identify your policy.
• A  copy of your policy or details of your cover, if available.

Unsure whether it is relevant to yourclaim?

Please mention your extended warranty even if you are unsure whether it applies to an accident damage claim.

Sharing the information before the repair work begins allows the relevant repair requirements to be checked.

A little information upfront can help keep the repair process moving smoothly.