Ombud Raises Red Flag Over Claims on Unroadworthy Vehicles
October 20, 2025
Did you know that if your vehicle is not roadworthy, your insurer may reject your claim?
The National Financial Ombud Scheme (NFO) has recently reminded motorists that keeping your vehicle in a safe and legal condition is both a legal requirement and a contractual obligation under your insurance policy.
In a recent article by Moonstone, the Ombud highlighted that:
- Tyres and brakes are the most common reasons for claims being rejected.
- Insurers may rely on expert evidence to prove a lack of roadworthiness.
- A rejection of claim may only be valid if the vehicle’s condition was material to the cause of the loss.
Two case studies illustrate this:
- A claim was rejected where aquaplaning caused by an unroadworthy tyre led to an accident.
- A claim was upheld where worn brakes were not proven to have caused the incident.
Key takeaway: Ensuring that your motor vehicle is roadworthy is not only a legal requirement but a contractual obligation if your vehicle is insured.
You can read the full article here:
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